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What inspired House of Stanbury?

House of Stanbury was born from Caroline’s love of discovering beautiful things.

After years of travelling the world, finding unique pieces, meeting artisans and collecting those special finds you simply don’t see everywhere, Caroline wanted to create a place where she could share her favourites with her community.

Every piece is chosen with Caroline’s eye for style, individuality and a little bit of the unexpected — bringing the world of House of Stanbury directly to you.

How long does shipping take?

Most orders are shipped promptly, unless otherwise stated on the product page.
Some House of Stanbury pieces are handmade, handwoven or made to order by skilled artisans, which means they may take a little longer to reach you. We believe the most special things are worth waiting for, and we truly appreciate your patience while your piece is carefully created and prepared for you.
Once your order has been dispatched, you’ll receive a shipping confirmation with your tracking details so you can follow its journey to you.

What is your return policy?

We hope you love your House of Stanbury purchase. However, if something isn’t quite right, eligible items may be returned within 14 days in their original, unused condition.

Please note that personalised or made-to-order personalised pieces are final sale and cannot be returned.

Original shipping charges and return postage are the responsibility of the customer.

Can I exchange?

Yes. Eligible items can be exchanged within 14 days, subject to availability and the same conditions as our returns policy.

Personalised pieces cannot be exchanged.

Do you ship internationally?

Absolutely. House of Stanbury ships worldwide.

Our community is truly global, and we love seeing House of Stanbury pieces travelling to wardrobes and homes around the world.

Please note that international orders may be subject to local customs duties, taxes or import charges depending on the destination.

Can I cancel or change my order?

Please contact our team as soon as possible at houseofstanbury@gmail.com.

If your order has not yet been packed or dispatched, we will do our best to accommodate a cancellation or change and, where applicable, issue a full refund.

For personalised orders, cancellation requests must be received within 12 hours of placing your order, as production may begin shortly afterwards.

While we will always do our best to help, we cannot guarantee that an order can be changed or cancelled once preparation or dispatch has begun.

How can I contact the House of Stanbury team?

We’re always happy to help.

For questions about your order, shipping, returns or anything else House of Stanbury, please contact us at houseofstanbury@gmail.com, and a member of our team will get back to you as soon as possible.

Welcome to the House of Stanbury.